As soon as you return your item to us and it’s received into our system, we will send a refund request to your bank.
Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.
We do not refund shipping or freight charges on any orders or returns
Clothing, Clothing Accessories, Safety Products and all other products qualify for return within 30 days from the date your order ships. Please contact us to process your return. Product must not show any evidence of wear and must be returned with all of its original tags. Product showing any sign of wear or alteration (e.g. dirty or washed, damage of the original package, etc.) will be returned to the customer and no refund will be issued. Returns other than for exchange or replacement due to manufacturing error will be assessed a fee of $7.50 which will be deducted from your refund. This return policy applies to domestic orders only.
We do not accept returns or exchanges for the above-mentioned products after 30 days from date the date your order ships.
PERSONAL PROTECTIVE EQUIPMENT (PPE): Due to the current COVID-19 Pandemic, all items considered PPE will only be accepted and refunded if the package is unopened and unused. These items include: Disposable Protective Clothing, Disposable Gloves, Goggles, Safety Glasses, Disposable Face Masks, and Face Shields.
CUSTOM and PERSONALIZED PRODUCTS: Custom & personalized products are non-returnable, non-refundable, and do not qualify for free shipping or exchanges.
CLEARANCE ITEMS: Clearance items are not eligible for returns. Please contact our Customer Service Department at firstname.lastname@example.org to assist you.
We need the original packaging to be intact. Returned items in marked or damaged boxes may be refused by the post office or our warehouse. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Some products do not qualify for pre-paid return label because of their value. Please feel free to contact our customer service department at email@example.com and we will be happy to assist you.
If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged a penalty that may include, but not limited to extra shipping charges. Please proofread your order information before finalizing.